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Software for Audio and Video Mining - KDnuggets

    https://www.kdnuggets.com/software/audio-video-mining.html
    Software for Audio and Video Mining BurgSys, offers software products for image mining, audio analysis and video analysis. CallMiner speech analytics solution listens to recorded conversations to uncover trends in agent/customer interactions; Dragon AudioMining, enables using text keywords and ...

4 Reasons to Start Using Audio Mining Software Today

    https://www.mycallfinder.com/blog/2015/04/audio-mining-software/
    Audio mining software provides managers with call center reporting metrics that include script compliance, average call handling time, first call resolution rates, and more. Managers can use this data to determine what’s working and what’s not and train and educate agents accordingly. Agents can be monitored individually by using employee tracking codes.

Audio Mining - CNET Download

    https://download.cnet.com/s/audio-mining/

    Atkinson-Baker | Audio Mining: Where We are and What’s Next

      https://www.depo.com/audio_mining.html
      The audio mining software makes a rough transcript of the important words in the file (the index) and then searches one or more index files for all matches to a specified search term. Each technique has advantages and disadvantages that vendors tout as critical.

    Audio mining: information on phonetic audio mining and ...

      http://hakwright.co.uk/audio-mining.html
      Phonetic audio mining software can index audio data at rates of around 100 times faster than real time, compared to speeds only a few times faster than real time for LVCSR systems. The reliance on complex language models also means that the data used to train the LVCSR systems must be well matched to the data it will be used on.

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