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Troubleshoot Lync audio - Lync
https://support.microsoft.com/en-us/office/troubleshoot-lync-audio-68d84cf2-5d8c-4c91-bda6-69755f3fa165#:~:text=%5BSolution%5D%20Lync%20not%20Recognizing%20Audio%20Device%20Lync%20doesn%E2%80%99t,Go%20to%20Start%20%3E%20Control%20panel.%20See%20More.
Troubleshoot Lync audio - support.microsoft.com
https://support.microsoft.com/en-us/office/troubleshoot-lync-audio-68d84cf2-5d8c-4c91-bda6-69755f3fa165
Make sure your audio device is not disabled: Go to Start > Control panel. In Control panel, search for Sound and open it. Right-click to make sure the Show Disabled Devices check box is selected. If your audio device is disabled, right-click the …
Lync Audio device problem - Microsoft Community
https://answers.microsoft.com/en-us/msoffice/forum/all/lync-audio-device-problem/a31fc3d7-b56d-40f6-a169-85d1a54c071c
All of a sudden my lync 2013 x64 stopped recognizing my Audio device. If i go to settings=> audio devices i get a yellow box saying "We didn't find an audio device, which you need for calling. If you have one already, try checking Windows Device Manager to make sure it's installed and working."
No audio device detected - Lync 2013 Client
https://social.technet.microsoft.com/Forums/lync/en-US/dc158a4e-faa3-4e28-8dfd-d35e6d929a83/no-audio-device-detected-lync-2013-client
Lync 2010 recognized all Audio devices, Lync 2013 as part of Office 2013 did not work - both as 32 and 64 Bit Version. After a lot of trying I found a solution: I had to disable the USB Virtualization Driver which was installed für XP-Mode (the virtual XP machine since Windows Vista for hardware compatibility).
Troubleshoot Lync audio
https://support-uat.microsoft.com/en-us/office/troubleshoot-lync-audio-68d84cf2-5d8c-4c91-bda6-69755f3fa165
This can happen if you set up your desk phone as the default audio device in Windows, instead of in Lync. Check your default Windows audio device: Click Start, and then type Sound in the Search programs and files box. Click Sound on the menu. On the Playback tab, right-click another device, such as your computer speaker or a headset, and then click Set as Default Device. Set up your …
Lync Client Troubleshooting: Audio Device not configured ...
https://social.technet.microsoft.com/wiki/contents/articles/20473.audio-device-not-configured-on-lync-client.aspx
As you can see that the description is sound, video and game controller. Expand the hive and go to 0000\GlobalSettings. Highlight it and on the data pane look for EnableDynamicDevices. Here change the hex value to 0. Post making this change , reboot the system and log on to Lync and check the audio settings:
Audio Device settings - support.microsoft.com
https://support.microsoft.com/en-us/office/audio-device-settings-88520414-1c62-47f3-b91c-194b3906fdbe
Check the call quality In the lower-left corner of the Microsoft Lync main window, click the audio device menu, and then click Audio Device... Under Audio device, click the Check Call Quality button to make a test call and hear how you sound using the select...
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