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Mining Audio Interactions in Your Contact Center ... - …
https://www.nuance.com/content/dam/nuance/en_au/collateral/enterprise/white-paper/wp-mining-audio-interactions-in-your-contact-center-en-us.pdf?ppi=Enterprise%20-%20Natural%20Language%20Understanding/Call%20Steering&campaign=DEO-2017-WL-NLU-TechnologyNLU-IVROmni-channelWorld-GD&campaignID=7010W000002S1VcQAK&formName=Enterprise-Web-Default
The Nuance Transcription Engine (NTE) is a highly accurate, automated transcription solution which unlocks the data trapped in multi-speaker audio to enable Big Data analytics, audio data mining and more. NTE is a powerful, fast and accurate engine that can quickly transform mas-
What is Audio Mining? (with picture) - EasyTechJunkie
https://www.easytechjunkie.com/what-is-audio-mining.htm
Audio mining, when used as two words, is a general term that refers to analyzing a sound file for a determined set of audio characteristics. Other manufacturers of audio mining software include Nuance® and Nexidia®. Is Amazon actually giving you the best price? This little known plugin reveals the answer.
Developer resources | Nuance
https://www.nuance.com/for-developers.html
Take your innovations further with powerful Nuance technology and APIs. From speech recognition and dialog creation for IVR and chatbots, to cutting‑edge healthcare algorithms, Nuance helps you turn your brightest ideas into brilliant solutions. The CTO's guide to DIY customer experiences. Download white paper.
Nuance Forensics: Prosecute criminals using their …
https://www.nuance.com/content/dam/nuance/en_us/collateral/enterprise/data-sheet/ds-nuance-forensics-en-us.pdf
Nuance public security solutions Nuance is the global leader in Voice Biometrics and Security Solutions for Public Security with a comprehensive portfolio of products designed to cover all the needs of Law Enforcement, Intelligence and Military Agencies providing Forensic, Criminal ID and Audio Mining capabilities. Nuance’s
Introducing the Nuance Transcription Engine: Transforms ...
https://news.nuance.com/2016-05-05-Introducing-the-Nuance-Transcription-Engine-Transforms-Speech-and-Audio-into-Big-Data
BURLINGTON, Mass., – May 5, 2016 – Nuance Communications, Inc. (NASDAQ: NUAN) today introduced Nuance Transcription Engine (NTE), a powerful, fast and accurate engine that can quickly transform massive amounts of recorded audio into actionable assets, across a wide range of industries. By applying highly accurate (88 percent) transcription ...
Atkinson-Baker | Audio Mining: Where We are and What’s Next
https://www.depo.com/audio_mining.html
Audio Mining: Where We are and What’s Next. Some documents consider audio mining to be only the indexing phase. For purposes of this document, audio mining is considered to be both the searching and indexing phases. Audio mining is a speaker-independent, speech recognition technique that is used to search audio or video files for occurrences ...
Veritone and Nuance partner to enable data mining of audio
https://techseen.com/2016/05/13/veritone-nuance-partner-enable-data-mining-audio/
Cloud-based cognitive computing solutions company, Veritone, has partnered with Nuance, the provider of voice and language solutions to incorporate Nuance Transcription Engine (NTE) with Veritone’s cloud-based, hosted Cognitive Media Platfrom (CMP).The NTE is a powerful, fast and accurate engine that can quickly transforms massive amounts of recorded audio into …
Nuance Security Engine data sheet
https://www.nuance.com/content/dam/nuance/en_us/collateral/enterprise/data-sheet/ds-nuance-security-engine-en-us.pdf
Nuance Public Security solutions Nuance is the global leader in voice biometrics and security solutions for public security with a comprehensive portfolio of products designed to cover all the needs of law enforcement, Iintelligence and military agencies providing forensic, criminal ID and audio mining capabilities. Nuance products
Audio mining: information on phonetic audio mining and ...
http://hakwright.co.uk/audio-mining.html
Audio mining techniques are also used in telephony applications, for example to help automate quality control aspects of the business where it is important to check that telephone agents actually said what they were supposed to say. Audio mining searches on the recorded calls can be made to locate words or phrases that must always be said.
Contact Center AI | Intelligent Contact Center ... - Nuance
https://www.nuance.com/omni-channel-customer-engagement/contact-center-ai.html
Nuance Contact Center AI (pdf. Open a new window) Improve customer experience, increase revenue and enhance efficiency with AI. Nuance AI solutions for agents (pdf. Open a new window) Discover how Nuance can help you empower your agents to deliver outstanding customer experiences that increase satisfaction and revenue. Nuance Insights (pdf. Open a new window) …
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