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CPE Troubleshooting Guide - AudioCodes
https://www.audiocodes.com/media/10408/ltrt-57601-cpe-sip-troubleshooting-guide.pdf
This document provides troubleshooting procedures for AudioCodes customer premises equipment (CPE), Voice-over-IP (VoIP) media gateway devices. Information contained in this document is believed to be accurate and reliable at the time of printing. However, due to ongoing product improvements and revisions, AudioCodes cannot
Syslog Viewer User's Guide - AudioCodes
https://www.audiocodes.com/media/14787/syslog-viewer-users-guide.pdf
This information is a collection of error, warning, and system messages that records every internal operation of the device AudioCodes Syslog Viewer utility can be used for the following major tasks: Recording and displaying syslog …
AudioCodes Quick Reference Guide – Outbound Calls …
https://www.audiocodes.com/media/13632/audiocodes-quick-reference-guide-outbound-calls-not-working.pdf
First, we need to determine where the call is failing. Is it failing at the AudioCodes SBC, the PBX or on the Carrier side? To find this we will use the AudioCodes Syslog Viewer Application to diagnose issues with the call. Open Syslog Viewer and make a test call to see if the call is reaching the SBC. If you do not see any
Hooking Things Up & Powering On Device - AudioCodes
https://faxata.com/AudioCodes%20Fax%20ATA%20Troubleshooting%20Guide.pdf?featureddoc
Fax ATA’s MAC address is not registered with AudioCodes Your fax cannot be delivered. The dialed fax number was blocked. Please contact your fax service provider for assistance. Error code 30040 30040 – Send blocked by rule Your fax cannot be delivered. The dialed fax number is invalid. Check the number. Error code 30041 / 30042
Teams call transfer failed - Audiocodes VE - Microsoft ...
https://techcommunity.microsoft.com/t5/microsoft-teams/teams-call-transfer-failed-audiocodes-ve/td-p/1166532
Teams call transfer failed - Audiocodes VE. I have setup an Audiocodes VE Direct Routing SBC, but during the tests I noted that I was not able to forward calls. As I can see, during the REFER process there is a 488 Not Acceptable answer, because of media mismatch between the Mediant and the O365. The p2p calls are working properly in every ...
Maintenance And Support - AudioCodes
https://www.audiocodes.com/services-support/maintenance-and-support
Repair Center. AudioCodes Ltd. 1 Hayarden Street, Airport City Lod, 70151 Israel Tel: +972-3-976-4000 Fax: +972-3-976-4040. Call Us. US 1 732 652 1085. US Toll Free 1 800 735 4588. Customers in other countries are welcome to call internationally to our support center at +1-732-652-1085.
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