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Services & Support - AudioCodes
https://www.audiocodes.com/services-support
AudioCodes Global Services provides services and support around the globe with local presence in six continents. Our versatile team of Professional Engineers and Field Application Engineers have a high level of technical expertise, closely backed by …
Maintenance And Support - AudioCodes
https://www.audiocodes.com/services-support/maintenance-and-support
Repair Center. AudioCodes Ltd. 1 Hayarden Street, Airport City Lod, 70151 Israel Tel: +972-3-976-4000 Fax: +972-3-976-4040. Call Us. US 1 732 652 1085. US Toll Free 1 800 735 4588. Customers in other countries are welcome to call internationally to our support center at +1-732-652-1085.
Direct Routing with AudioCodes - PSTN Call Transferred …
https://techcommunity.microsoft.com/t5/microsoft-teams/direct-routing-with-audiocodes-pstn-call-transferred-to-teams/td-p/332245
Hi @8alemas63_, . you forced me to have a look today more deeply into that topic again and do some try/fail/try configuration changes :) I focused on the handling of the REFER messages on the Audiocodes SBC. So I have setup REFER handling on the SBC IP profile for my SIP trunk of the PBX to Handle Locally (It's in the section SBC Forward and Transfer of IP …
Configuring an AudioCodes SBC for Direct Routing ...
https://docs.shanehoey.com/tldr/audiocodes/direct-routing-for-enterprises/
Configuring an AudioCodes SBC for Direct Routing (Enterprise) This document assumes the following: A Single IP Interface has been configured with the following: Interface name: eth0. Application Type OAMP + Media + Control. NAT has been used. Mediant SW version 7.20A.254.376 or greater.
Lync 2010 with Audiocodes, calls dropped with 481, Call ...
https://social.technet.microsoft.com/Forums/en-US/c02bbe13-6e46-4e3a-b4ce-a7eadf1e4521/lync-2010-with-audiocodes-calls-dropped-with-481-call-legtransaction-does-not-exist
Hi, you should check you Audiocodes configuration. Don't disable refer support on your Lync Trunk. Audiocodes MSBG 1000 is fully supported. How is your Lync Trunk configured? If encryption is optional you should use Prefered Single Media on the AC. If your enryption is disabled on the trunk, disable also on the AC. Here is the description from AC.
Mediant 1000 SIP REFER support
https://social.technet.microsoft.com/Forums/en-US/1c5b6591-2e6c-4f6d-83b5-80b31aae1790/mediant-1000-sip-refer-support
I had to disable REFER support to get Lync working with a Mediant 1000 (6.20) and Exchange 2010 UM. Can anybody tell me where i can download 6.40. My reseller has only 6.20 available for download.
MS Teams Call Transfers Failing for Direct Routing ...
https://techcommunity.microsoft.com/t5/microsoft-teams/ms-teams-call-transfers-failing-for-direct-routing/td-p/689179
Yes REFER support and configuration is required for Teams Direct Routing. Each SBC vendor is responsible for providing appropriate instructions and when available automatic configuration through wizards. Not all call transfer scenarios will involve REFER. If just a blind transfer with invite you won't see a REFER.
AudioCodes Support & Consultancy Services | Siplifi
https://siplifi.com/audiocodes-support/
We can provide assistance with a large range of products within AudioCodes portfolio. The following are the most common AudioCodes products we provide consultancy and support services for. Mediant SBC 500/800/1000/2600. Mediant Virtual Edition (VE) on-premises or in the cloud. MediaPack 112/114/118 FXS & FXO.
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