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AudioCodes 420HD IP Phone with Genesys SIP Server
https://www.audiocodes.com/media/9768/ltrt-21941-420hd-ip-phone-with-genesys-sip-server-configuration-guide.pdf
AudioCodes' IP phones seamlessly interwork with Genesys' SIP Server to support the ACD feature. Once an agent signs in on their phone to ACD, their status is set to 'Available' and synchronized with Genesys' Server. Incoming calls are directed to an agent whenever their status becomes 'Available'. 1.2 Ensuring SIP Business Continuity for Agents
Genesys Application Note - AudioCodes SIP Phones with ...
https://docs.genesys.com/images/Repo/AudioCodes-SIP-Phone-SIP-Server-Application_Note.pdf?id=278979379951
AudioCodes 405, 405HD, 420HD, and 430HD with 2.2.16 version of firmware are also supported as the phone runs the same version of firmware. The supporting versions of Genesys components include SIP Server v8.1.x (8.1.1 recommended), SIP Feature Server v8.1.x (8.1.2 recommended), Media Server (v8.1.x and v8.5.x), and SIP Proxy (v8.1.x).
IP Phones - AudioCodes Super Store
http://www.audiocodessuperstore.com/IP_Phones_s/1592.htm
AudioCodes 420HD IP-Phone PoE, Black, 2 lines The 420HD SIP IP Phone is a high-definition IP phone offering cutting-edge technology, high voice quality, and a sleek and modern design all at an affordable price. Including 2nd Ethernet port for PC, 4 Programmable keys, 128x48 Graphic LCD Display and Power over Ethernet (PoE).
AudioCodes 420HD SIP Phones cannot sign in Lync 2010 Server
https://social.technet.microsoft.com/Forums/office/en-US/656868e7-2093-43a5-a6b8-8b48aa586b6a/audiocodes-420hd-sip-phones-cannot-sign-in-lync-2010-server
AudioCodes 420HD SIP Phones use tel number and PIN code cannot sign in Lync 2010 Server. latest firmware: UC_2.0.13.205.30.2 sign in need 5-10 times to sign in success.
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