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one-x agent sound issue - Avaya: CM/Aura (Definity) - Tek-Tips

    https://www.tek-tips.com/viewthread.cfm?qid=1809352#:~:text=we%20use%20the%20avaya%20one-x%20agent%20version%202.5.60517.0,device%20and%20not%20to%20the%20communication%20sound%20device.
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One-x communicator: Intermittent no audio or one ... - …

    https://support.avaya.com/public/index?page=content&id=SOLN247350&pmv=print&impressions=false
    Intermittent one-way or no audio issue during call on 1xCommunicator. Cause This is a Microsoft issue. Solution hotfix from microsoft fixes this issue. There is a PSN pusblished for this issue. https://downloads.avaya.com/css/P8/documents/100174592 Though it is for 1x Agent, same applies for 1x Communicator as well. + Additional Relevant Phrases

Avaya Agent & One-X audio issues - reddit

    https://www.reddit.com/r/avaya/comments/l37v34/avaya_agent_onex_audio_issues/
    Avaya Agent & One-X audio issues. We noticed recently a lot of voice issues, break ups or if you like robotic voice. Our setup is that the users are working remotely via VMware's Horizon to the PC/VMs. Everything was working perfectly fine up till the moment we upgraded to Win10 2009 (20H2). We actually performed a lot of tests, and we finally pinpoint the issue to machines that …

one-x agent sound issue - Avaya: CM/Aura (Definity) - Tek-Tips

    https://www.tek-tips.com/viewthread.cfm?qid=1809352
    we use the avaya one-x agent version 2.5.60517.0 and have the following issue with several users. The sound options are not stored in the software. The software automatically switches to the standard sound device and not to the communication sound device. If we change that manually the software does not store this.

Audio Issues with Avaya oneX - - YouTube

    https://www.youtube.com/watch?v=-69LAzwONtU
    Video showing how to check audio - On the home PC (not the AWS WorkSpace) Go to Control Panel / Sound and make sure the headset you are using is selected for...

Avaya One-X Agent - Sounds Issues : avaya - reddit

    https://www.reddit.com/r/avaya/comments/ezkn0p/avaya_onex_agent_sounds_issues/
    Avaya One-X Agent - Sounds Issues. I work from home and have Avaya One-X Agent. I'm not a call center agent, but I work in the same department, so that's what I've been provided. I do have to make outbound calls occasionally and I'm always told that the caller cannot hear me, I sound far away (in a tunnel) and muffled.

Avaya

    https://support.avaya.com/css/P8/documents/100069895
    We would like to show you a description here but the site won’t allow us.

No Audio in Avaya One-X 2.5.14 - Avaya Support Forums

    https://support.avaya.com/forums/showthread.php?s=642df0f8e3b2e2e3ae74bf12ee387203&t=14412
    No Audio in Avaya One-X 2.5.14 IP Telephony and Convergence. Avaya Support Forums > IP Telephony and Convergence: No Audio in Avaya One-X 2.5.14

Top 3 Problems and Solutions for Avaya Phone systems Sound ...

    https://network-telecom.com/avaya-phone-system-sound-quality-issues-top-3-problems-and-solutions/
    Are you wondering if you should choose Avaya? Here are top 3 problems and solutions for their phone systems sound quality!

How to Access Audio Settings in Avaya Agent for ... - …

    https://www.youtube.com/watch?v=_dYsdWFD7Ec
    click below to watch the full videoHow to use Avaya Agent for Desktop Tutorial:https://youtu.be/V9myxsb3RTE

Fixing One-X Application most common issues - Wellington Paez

    https://www.wellingtonpaez.com/fix-one-x-app-common-issues/
    This is a common misconfiguration problem that most of the System Administrator do whenever configuring the One-X Agent, leaving the Auto Answer and other Application features set as default. As you document these type of events, it is important to recognize how the customer wants these featured configured and how will they want the calls …

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