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Avaya one-X Communicator: One way Audio on VPN link
https://support.avaya.com/knowledge/public/solutions/SOLN207071.html
- One-X communicator works fine in the LAN, both inside and outside the office indicating issue is not with Avaya Product and isolates to VPN. Problem Clarification One-X communicator users who are connected though VPN, experience one sided audio.
One-x communicator: Intermittent no audio or one-way …
https://support.avaya.com/public/index?page=content&id=SOLN247350&pmv=print&impressions=false
Intermittent one-way or no audio issue during call on 1xCommunicator. Cause This is a Microsoft issue. Solution hotfix from microsoft fixes this issue. There is a PSN pusblished for this issue. https://downloads.avaya.com/css/P8/documents/100174592 Though it is for 1x Agent, same applies for 1x Communicator as well. + Additional Relevant Phrases
One-X Agent: intermittent one-way audio where far end ...
https://support.avaya.com/knowledge/public/solutions/SOLN227197.html
Intermittent one way audio using Avaya OneX Agent. Far end cannot hear agent. Configuration: 1. Juniper VPN. 2. One-X Agent any release. 3. Windows O/S being used . customer may describe the issue as: No audio on One-x Agent over VPN
CM: One way talk path issue when H.323 soft client ... - Avaya
https://support.avaya.com/knowledge/public/solutions/SOLN241688.html
one-way talk path issue after registering via VPN. The one-x communicator user can hear the voice, the far end side can not hear any voice. Or it could be the other direction as well, where the user could not hear the PSTN party on an outbound call. Control / SIP Messages: Service Provider > SBC external > SBC internal > SM > CM
Avaya Support - Products - Avaya one-X® Communicator
https://support.avaya.com/products/P0516/avaya-onex-communicator
Avaya one-X® Communicator is a rich Unified Communications client that provides enterprise users with simple, intuitive access to their everyday communications tools. Users can better manage communications tasks, making them more productive, responsive, and accessible regardless of where they are working on any given day.
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