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Drivers - My DVD is not reading DVDs , but it reads CDs ...
https://www.techspot.com/community/topics/my-dvd-is-not-reading-dvds-but-it-reads-cds.32758/#:~:text=If%20your%20drive%20reads%20cd%27s%2C%20but%20not%20dvd%27s,ok%204%29%20go%20to%20string%20key%20%22HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass%20%7B4D36E965-E325-11CE-BFC1-08002BE10318%7D
Issues with DVD/CD not recognizing any audio CDs ...
https://answers.microsoft.com/en-us/windows/forum/all/issues-with-dvdcd-not-recognizing-any-audio-cds/a6eb8919-1a29-4e0d-b04c-61158343ed0b
If the computer prompts you to restart, do not restart it. Run the driver software installer to re-install the CD/DVD player driver. After re-installing the driver, restart the computer and check if you will be able to play your audio CDs. We'll be waiting for the outcome.
CD/DVD Drive plays dvds but not cds - Dell Community
https://www.dell.com/community/Storage-Drives-Media/CD-DVD-Drive-plays-dvds-but-not-cds/td-p/3127182
Run the Dell Diagnostics on the drives. The Diagnostics should be on your hard drive. Press F12 at startup while the blue Dell is on the screen. This will take you to the boot menu where the Utility Partition or Diagnostics will be a choice. Run the Custom Test for the drives and have a data CD (not music CD) ready for the read test. 0 Kudos Reply
Windows 10 Won't Recognize CD Or DVD Drive: Problem …
https://www.minitool.com/data-recovery/windows-10-doesnt-recognize-cd-drive.html
Find DVD/ CD-ROM drives and expand it. Right click on each DVD or CD drive listed here. Choose Uninstall. Restart your PC. Please keep in mind: if this failed, you can try to right click on each entry under IDE ATA/ATAPI controllers and choose Uninstall. In addition, you can also try to roll back CD or DVD drivers. Repeat step 1 to step 3.
CD/DVD Drive will play DVD's but not CD's - TechSpot Forums
https://www.techspot.com/community/topics/cd-dvd-drive-will-play-dvds-but-not-cds.69597/
In the Device Manager try uninstalling the channel to which the optical drive is connected under IDE ATA/ATAPI controllers, reboot and let Windows reinstall it. If that doesn't work, try running...
Optical Disk Drive is unable to read/recognize a disk - Dell
https://www.dell.com/support/kbdoc/en-us/000179516/optical-disk-drive-is-unable-to-read-recognize-a-disc
In the Device Manager window, expand DVD or CD-ROM drives. Right-click the optical drive and select Properties. Click the Advanced Settings tab. Under Device Properties, clear the Enable DMA checkbox. Back to Top Install the latest BIOS update on your computer Dell recommends updating the BIOS as part of your scheduled update cycle.
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