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Cisco CVP playback audio formats - Cisco Community
https://community.cisco.com/t5/contact-center/cisco-cvp-playback-audio-formats/td-p/4040880#:~:text=The%20media%20file%20types%20Unified%20CVP%20supports%20are,for%20example%2C%20hello.xxx.%20%28The%20default%20file%20extension%20is.wav.%29
Cisco CVP playback audio formats - Cisco Community
https://community.cisco.com/t5/contact-center/cisco-cvp-playback-audio-formats/td-p/4040880
Our 2 customers faced with limitation of Cisco CVP to play other audio files excluding 'µ-Law 8-bit .wav'. One of them using UnifiedCVP_Installer_12_5_1_Build_325, other one is using older one (10+) We found from documentation here that: The media file types Unified CVP supports are µ-Law 8-bit .wav files and A-law 8-bit .wav files.
Configuration Guide for Cisco Unified Customer Voice ...
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/customer_voice_portal/cvp_12_5/configuration/guide/ccvp_b_configuration-guide-12-5-1/ccvp_b_configuration-guide-12-5-1_chapter_01011.html
To convert audio files individually, from the command prompt, run <UCMHeaderFixer.exe Audio file Name>\*.*. To perform bulk conversion of audio files, from the command prompt, run UCMHeaderFixer.exe Folder Path. The script runs and the audio file is converted from name.g729.wav file into name.wav format. Step 4.
Export Audio From CVP - Cisco Community
https://community.cisco.com/t5/collaboration-documents/export-audio-from-cvp/ta-p/3625689
Export Audio From CVP. 01-25-2014 10:30 AM. After a user gives responses within an IVR (e.g. name, address, prescribers, etc.), I need to have their responses exported to an audio file (s) (.wav or .mp3) on a server in a pre-determined naming convention.
Understand CVP VXML Audio Path With Tomcat as ... - …
https://www.cisco.com/c/en/us/support/docs/customer-collaboration/unified-customer-voice-portal/213253-understand-cvp-vxml-audio-path-with-tomc.html
By default ,VXML server looks into the path set in Default Audio Path URI set in the project properties. This path (/CVP/audio/) is relative to the default Tomcat folder which is C:\Cisco\CVP\VXMLServer\Tomcat\webapps\. The http URL looks like this one. http://10.106.81.69:7000/CVP/audio/helloworld_audio.wav. Alternatively, the absolute path …
Cisco Unified Contact Center Enterprise Features Guide ...
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_12_6_1/configuration/ucce_b_features-guide-1261/ucce_b_features-guide-1261_chapter_010000.html
Your wave files must match Unified CVP encoding and format requirements (G729, CCITT G.711 A-Law and U-law 8 kHz, 8 bit, mono). To avoid cutting off files when they are played, make sure they do not exceed the Whisper Announcement play limit (15 seconds).
Element Specifications for Cisco Unified CVP VXML …
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/customer_voice_portal/cvp11_6/programming/guide/ccvp_b_element-specifications-for-cisco-unified-cvp11-6/ccvp_b_element-specifications-for-cisco-unified_chapter_0101010.html
Cisco Unified Customer Voice Portal. Programming Guides. Element Specifications for Cisco Unified CVP VXML Server and Cisco Unified Call Studio Release 11.6(1) ... Find the correct path to play the audio file and use the same url in the audio element settings.
CVPD: Cisco Unified Customer Voice Portal Developer ...
https://www.centraltraininghub.com/cisco/cvpd-cisco-unified-customer-voice-portal-developer/
CVPD: Cisco Unified Customer Voice Portal Developer. The CVPD course is a five day instructor-led , hands-on training course that teaches you everything you need to know about developing and debugging of self-service applications using the CVP Call Studio and CVP VXML Server. You will leave class an expert on CVP Call Studio applications and ...
ICM - CVP Media Server – Cisco DevNet Developer Support
https://devnetsupport.cisco.com/hc/en-us/articles/115011103807-ICM-CVP-Media-Server
*However, if your audio files are served by VXMLServer's Tomcat (not . really recommended) (C:\Cisco\CVP\VXMLServer\Tomcat\webapps\CVP\audio\en-us\app) then you'd . set:* user.microapp.media_server = "http://vxmlserver_ip:7000/CVP/audio" (or . whatever is on the gateway) user.microapp.locale="en-us" (en-us is the default, so you can omit
Issue with CVP, Script and Call Studio – Cisco DevNet ...
https://devnetsupport.cisco.com/hc/en-us/articles/115011104167-Issue-with-CVP-Script-and-Call-Studio
helloworld_audio.wav. Note Tomcat is case-sensitive. If you'd prefer to use IIS to serve up audio (and if it's running on . your CVP system) then it usually runs by default from *C:/inetpub/wwwroot/ * Upon installing CVP, it usually puts system prompts into . C:/inetpub/www/en-us/sys. To use audio from the en-us/sys directory, then set the Default …
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