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Installing Cisco IP Communicator Softphone | ITS Documentation
https://documentation.its.umich.edu/node/1445#:~:text=Click%20Network%20%3E%20Audio%20IP%20address%20%3E%20Detect,radio%20button%20in%20the%20Levels%20of%20Aggressiveness%20field.
Cisco IP Communicator Administration Guide (1.1 ...
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cipc/1_1/english/administration/guide/admin/CADcfg.html
You might need to select an audio port range for Cisco IP Communicator to use if the network uses a custom port range for RTP audio. For example, if a single port is opened to allow audio to pass through a firewall or if a quality of service (QoS) policy has been applied to only those routers and switches with a restricted range of RTP ports.
Solved: Ports for IP Communicator - Cisco Community
https://community.cisco.com/t5/telepresence-and-video/ports-for-ip-communicator/td-p/427894
05-10-2005 11:13 AM. If you want to limit the Audio Ports that are used by IP Communicator you can do this. This can be done in either CallManager or in IP Communicator itself. In CallManager you can specify the RTP Port Range Start and End. This is under the Product Specific Configuration.
Cisco IP Communicator Administration Guide Release 8.6 ...
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cipc/8_5/english/administration/CIPC_BK_C0761EC8_00_cipc-administration-guide-release-86/CIPC_BK_C0761EC8_00_cipc-administration-guide-release-86_chapter_011.html
Alternately, users can do this from Cisco IP Communicator (right-click > Preferences > Audio tab > Network button > Audio Port Range section). Note The Audio Port Range controls in Cisco IP Communicator are not functional when the device is configured as SIP in Cisco Unified Communications Manager.
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