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User Guide for the Cisco Unity Connection Messaging ...
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/12x/user/guide/assistant/b_12xcucugasst/b_12xcucugasst_chapter_01.html#:~:text=Table%201.%20Comparison%20of%20Audio%20Codecs%20Used%20for,%20%20N%2FA%20%201%20more%20rows%20
Cisco Unity Connection Audio File Format - UC Collabing
https://www.uccollabing.com/cisco-unity-connection-audio-file-format/
Audio Format in Cisco Unity Connection 8.x - Cisco …
https://community.cisco.com/t5/collaboration-voice-and-video/audio-format-in-cisco-unity-connection-8-x/ta-p/3113896
Unity Connection 10.5 call handler audio format - Cisco ...
https://community.cisco.com/t5/unified-communications/unity-connection-10-5-call-handler-audio-format/td-p/2583168
I advised to the 3rd party that the file format must be .wav. When trying to add the file to a call handler we received the following error: "Could not load audio recording from file. The file is either not an audio file, an unsupported audio format or corrupted". The default codec is set at G.711 mu-law. Unity version is 10.5. Thank you in advance. Rob
User Guide for the Cisco Unity Connection Messaging ...
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/12x/user/guide/assistant/b_12xcucugasst/b_12xcucugasst_chapter_01.html
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