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Music On Hold Audio Source Configuration - Cisco
https://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/4_1_3/ccmcfg/b04mohas.html
Music On Hold Audio Source Configuration. The integrated Music On Hold feature provides the ability to place on-net and off-net users on hold with music streamed from a streaming source. This feature includes the following actions: • Network hold, which includes transfer hold, conference hold, and park hold.
User Hold Audio Source and Network Hold Audio Source not ...
https://community.cisco.com/t5/contact-center/user-hold-audio-source-and-network-hold-audio-source-not-being/td-p/2915141
Good Day. We have changed the User Hold Audio Source and Network Hold Audio Source in the UCCX but we can still hear the previous setup. We tried restarting the server several times but same result is this is a bug? since this is the only current version of UCCX wherein we encounter that issue. Thank you
Music on Hold - Cisco
https://www.cisco.com/en/US/docs/voice_ip_comm/cucm/srnd/4x/42moh.html
If this level is not defined, then Cisco Unified CallManager looks at the cluster-wide default audio source ID configured under the Cisco Unified CallManager system parameters. (By default, this audio source ID is set to 1 for both User and Network Hold Audio Sources, which is the SampleAudioSource.)
Music on Hold - Cisco Unified - Cisco Certified Expert
https://www.ccexpert.us/cisco-unified/music-on-hold.html
In the Music On Hold Audio Source Configuration window, select the MoH audio stream number of the audio source that you want to configure. Choose the MoH audio source file. The MoH audio source name defaults to the MoH audio source filename, but it can be modified. Enable continuous playing (repeat) of the audio file if desired.
Feature Configuration Guide for Cisco Unified ...
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/12_5_1/featureConfig/cucm_b_feature-configuration-guide-1251/cucm_b_feature-configuration-guide-1251_chapter_0110101.html
Configure Music On Hold Audio Source. Configure Music On Hold audio streams. You can also associate an uploaded audio files to an MOH audio stream. Step 5: Configure Fixed Music On Hold Audio Source. Configure the fixed Music On Hold audio source. The system supports a single fixed MOH audio source (stream 51). Step 6: Add MOH to Media Resource …
CISCO Contact Center Music on Hold | VVB, UCCE, CUCM
https://easyonhold.com/technology/cisco/
The reason we used a real audio source file is that if the media consumer (i.e.the device placed on hold) was not on a multicast network, we still wanted to send MoH. It would just be the Cisco sample audio source. Audio Source Configuration. Audio Stream Number: 2 ; Audio Source File: SampleAudioSource ; Audio Source Name: EOH Stream
The user cannot turn off MoH by ... - Cisco Community
https://community.cisco.com/t5/collaboration-voice-and-video/the-user-cannot-turn-off-moh-by-selecting-none-for-the-audio/ta-p/3132380
In the Device Pool configuration, set the User Hold MOH Audio Source and Network Hold MOH Audio Source to None. Enter an invalid or non-existing value under Default Network Hold MOH Audio Source ID and Default User Hold MOH Audio Source ID on the Service Parameters page. Select Service > Service Parameters, and choose CallManager for service. …
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