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Lync Client Troubleshooting: Audio Device not configured ...
https://social.technet.microsoft.com/wiki/contents/articles/20473.audio-device-not-configured-on-lync-client.aspx
By design, if both the mic and the headset is not plugged in Lync will report the device as not configured. To resolve the problem, you have to setup the OS to turn off the dynamic device detection, i.e. flagging the device ON bit, when the jack is not plugged in [by default, the mic will stay in a muted state after the resolution is applied].
Troubleshoot Lync audio - support.microsoft.com
https://support.microsoft.com/en-us/office/troubleshoot-lync-audio-68d84cf2-5d8c-4c91-bda6-69755f3fa165
Unplug your device, reboot, and plug it back in. Make sure your audio device is not disabled: Go to Start > Control panel. In Control panel, search for Sound and open it. Right-click to make sure the Show Disabled Devices check box is selected. If your audio device is disabled, right-click the device and click Enable.
Audio device is not configured - …
https://social.technet.microsoft.com/forums/lync/en-US/d9a695cb-929a-4db4-8074-9a18dd29ee1f/audio-device-is-not-configured
If not, check the audio device is plugged correct and supported for Lync client. If this user can make a Lync call, then there is no problem with the audio. Then you have to check you have deploy Remote Call Control correctly by the following blog. http://blogs.technet.com/b/roocs/archive/2010/12/28/remote-call-control-in-lync.aspx
Audio Device Not configured on LYNC client - Mach Pro
https://machpro.wordpress.com/2013/12/18/audio-device-not-configured-on-lync-client/
When the jack is plugged in, the kernel of the client OS triggers a flag, which Lync uses to configure the Audio Device. This in Windows Terminology is called as DynamicDevice detection. By Design, if both Mic and the Headset is not …
Set up and test Lync audio - support.microsoft.com
https://support.microsoft.com/en-us/office/set-up-and-test-lync-audio-f4336d14-50ef-45a8-91df-1074121a0033
On the lower-left side of the main Lync window, click Select Primary Device. Click Check Call Quality and follow the prompts to record a short message and play it back. If you’re not happy with the audio quality, go to Audio Device Settings to adjust your mic and speakers, or select another device. Need more help? Expand your skills
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