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Import-CsRgsAudioFile (SkypeForBusiness) | Microsoft Docs
https://docs.microsoft.com/en-us/powershell/module/skype/import-csrgsaudiofile#:~:text=The%20Response%20Group%20application%20can%20use%20audio%20files,type%29%20any%20time%20callers%20are%20placed%20on%20hold.
Lync Server 2013: Technical requirements for Response ...
https://docs.microsoft.com/en-us/previous-versions/office/lync-server-2013/lync-server-2013-technical-requirements-for-response-group
If you use Windows Media Audio (.wma) files for Response Group music and announcements, all Front End Servers or Standard Editions servers that run the Response Group application must have the Windows Media Format Runtime installed for servers running Windows Server 2008 R2, or Microsoft Media Foundation for servers running Windows Server 2012 ...
Lync Server 2013: Planning for response group disaster ...
https://docs.microsoft.com/en-us/previous-versions/office/lync-server-2013/lync-server-2013-planning-for-response-group-disaster-recovery
Keep a separate backup copy of all the original audio files you used for the Response Group application, including any recordings and music-on-hold files. Keep the backup files in a safe location. For Lync Server 2013 disaster recovery, all Response Group settings must have unique names across your deployment.
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