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Mercom Audiolog Recorder Brochure - Chevalier
https://www.chevalier.com/uploads/editor/Mercom%20Audiolog%20Recorder%20Brochure.pdf
Mercom’s IRIS Scheduler allows total control of voice & screen recording: when to record, what types of calls to record, which Agents or Groups to record, and how many recording samples to collect or identify. The Mercom Difference means that multiple supervisors can simultaneously set schedules and recording criteria targets for their Agent groups.
Application Notes for Mercom Audiolog Recording Server ...
https://devconnectprogram.com/fileMedia/download/1cd0873f-8d16-4295-9c4e-d19dda850927
MERCOM Audiolog is an advanced call recording system that is designed for use as a stand-alone recorder/playback unit and as a specialized resource server within a networked environment. Audiolog performs the following recording functions: • Recording audio via direct connection (stations or trunks), Service Observe, or VoIP
Voice Recording Systems Provider: Mercom Systems, Inc ...
http://www.easyivr.com/psvoice_provider_mercom.htm
Mercom Systems, Inc. provides voice recording products and services. It is not affiliated with Database Systems Corp. About Database Systems Corp. (DSC) DSC provides call center technology and software. Our expertise is in the telecommunications and computer telephony arena. Our products include predictive dialers, IVR interactive voice response systems, ACD …
Configuring a Call Recording Service for the Avaya ...
https://www.devconnectprogram.com/fileMedia/download/ba9c12d2-cd93-4884-a46c-61e8bb1b7d25
MERCOM Audiolog is a call recording system that is designed for use both as a stand-alone recorder/playback unit. The MERCOM Audiolog Recording Server utilized Avaya Interaction Center to provide events associated with the recorded calls. Recorded voice is stored on the hard drive(s) in the MERCOM server.
Audiolog for Contact Centers
http://www.pancyber.com/pdf/mercom1.pdf
Audiolog for Contact Centers provides a broad range of functionality: • Voice Recording • Screen Capture • Client and Browser Playback • Archiving • Quality Monitoring • Reporting A udiolog is a high-performance recording platform that offers a variety of configuration options, ranging from a single recorder/
T~ULAT 8UNI EVIEW COMPLE1M - NRC
https://www.nrc.gov/docs/ML1122/ML11222A072.pdf
Voice Recorder System Specifications: Software version 3.3 * Main Recording Server: Mercom Audiolog ULTRA-PRO Recorder- 240 Digital/Analog Channels Windows 2003 Server, Rack-Mount 4U Chassis with 6-slot Motherboard, Pentium IV CPU, Hot-Swap Power Supplies and Hot-Swap Mirrored 160GB Hard Drives:
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