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How to troubleshoot one-way and no-way audio on VoIP …
http://info.teledynamics.com/blog/how-to-troubleshoot-one-way-and-no-way-audio-on-voip-calls
When a VoIP call is initiated between two phones, they negotiate and choose a codec that is available to both devices. If this process of agreement is unsuccessful, either because they don’t support a common codec or there is a misconfiguration in one of the two phones, calls may be completed without any voice packets being exchanged.
10 VoIP Problems Anyone Can Fix (+ Best Practices)
https://www.nextiva.com/blog/voip-problems.html
If you’re experiencing call quality issues, chances are your network’s bandwidth is full, or you have network instability. Audio quality is going to fall back to the most-reliable, lower-bandwidth audio formats to not drop the call. However, this could be the other party’s VoIP network or device’s fault.
How to solve VoIP one way audio- step by step.
https://www.voipmechanic.com/voip-one-way-audio.htm
Step One- Check your equipment. The first thing that you need to eliminate is a faulty phone, handset earpiece or a headset on a softphone. To do the do the following: Softphone - Check that you have audio in both the earpiece and microphone. Verify that your microphone is connected properly.
How to resolve one-way or no-way audio on VoIP calls
http://info.teledynamics.com/blog/how-to-resolve-one-way-or-no-way-audio-on-voip-calls
In particular, NAT is a common cause of one-way and no-way audio on VoIP calls. In this article, we dive into how NAT can impair voice sessions, cite some common symptoms that indicate NAT may be at the root of your call audio problems, and address how to resolve the issues.
Top 5 VoIP Complaints and how to correct these Issues
https://www.voipmechanic.com/voip-top-5-complaints.htm
The loss of incoming calls. If the IAD (aka ATA) is unable to register with your VoIP provider, …
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