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No video using Polycom HDX series endpoints – Zoom Support
https://support.zoom.us/hc/en-us/articles/201772609-No-video-using-Polycom-HDX-series-endpoints#:~:text=If%20you%20are%20using%20a%20Polycom%20HDX%20Series,12-2%20on%20the%20Polycom%20HDX%20Systems%20Admin%20Guide
Diagnostics Mode: Audio works, but no Video - Poly Community
https://community.polycom.com/t5/Video-Endpoints/Diagnostics-Mode-Audio-works-but-no-Video/td-p/84875
Diagnostics Mode: Audio works, but no Video Hey, we are using a Polycom HDX6000. We have an issue where we are forced to check the box for …
No video using Polycom HDX series endpoints – Zoom Support
https://support.zoom.us/hc/en-us/articles/201772609-No-video-using-Polycom-HDX-series-endpoints
If you are using a Polycom HDX Series video endpoint and are able to send and receive audio but are not able to send and receive video, please check the following: Make sure Diagnostic Mode (or Basic Mode in version 3.0.2 or older) is not enabled. See page 12-2 on the Polycom HDX Systems Admin Guide Check your network or firewall settings
Polycom real presence Desktop connneted but no video no ...
https://community.polycom.com/t5/Video-Endpoints/Polycom-real-presence-Desktop-connneted-but-no-video-no-sound/td-p/62703
Re: Polycom real presence Desktop connneted but no video no sound when used LAN. Hello Nono, looks like a firewall or NAT issue. 1) share the currently used software versions and your VC network topology.
No audio/video Polycom Group 500 - Cisco Community
https://community.cisco.com/t5/telepresence-and-video/no-audio-video-polycom-group-500/td-p/2645712
External Polycom HDX calls work fine, but if they come in Polycom Group 500, we receive video but no audio, and there is no audio or video out to the external connection. Polycom Group 500 calls internally to vcs controller or mcu have two-way video, audio from the mcu, but no audio from Polycom. Any pointers on this would be appreciated. Thanks!
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