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Polycom RealPresence Trio - Audio Problems - Poly Community
https://community.polycom.com/t5/VoIP-SIP-Phones/Polycom-RealPresence-Trio-Audio-Problems/td-p/81971
Re: Polycom RealPresence Trio - Audio Problems. Hello tk_luisdourado, welcome to the Polycom Community. It is always useful to include the currently used UC Software version as issues experienced may already be addressed in a newer release. Please also include if you are using a SIP server or a LYNC / Skype for Business server.
Polycom Trio 8500 - Audio Problems - Page 2 - Poly Community
https://community.polycom.com/t5/VoIP-SIP-Phones/Polycom-Trio-8500-Audio-Problems/td-p/100677/page/2
Re: Polycom Trio 8500 - Audio Problems After trying many options like factory reset, firmware downgrade/upgrade, configuration change it turned out that it was a defective microphone. The RMA was approved and now we are waiting for a local distributor to …
Polycom Trio 8500 - Audio Problems - Page 3 - Poly Community
https://community.polycom.com/t5/VoIP-SIP-Phones/Polycom-Trio-8500-Audio-Problems/td-p/100677/page/3
Re: Polycom Trio 8500 - Audio Problems. Hi - I'm having exactly this problem with a RealPresence Trio 8500. "We a a problem with the speaker voice quality during a call. If the microphone is muted the voice quality of the integrated speakers is excellent. But if I activate the microphone the voice from the speakers is interrupted/intermittet and hard to …
Poly Studio USB Video Bar User Guide 1.2 - Polycom …
https://support.polycom.com/content/dam/polycom-support/products/peripherals/polycom-studio/downloads/previous-versions/archived-documents/en/poly-studio-usb-ug-1-2-0.pdf
See the Polycom Documentation Library for more information about these products. Highlights of the Poly Studio USB video bar include the following: High-fidelity stereo microphones that pick up sound within 3.66 m (12 ft), together with spatial audio to imitate life-like presence and clarity. Poly Studio also supports Polycom Acoustic Fence with
Addressing Polycom Trio 8500 ‘Choppy Audio’
https://support.polycom.com/content/dam/polycom-support/products/voice/polycom-uc/other-documents/en/2019/addressing-polycom-trio-8500-choppy-audio-ta141136.pdf
Addressing Polycom Trio 8500 ‘Choppy Audio’ This technical advisory addresses an issue impacting the audio quality of some Trio 8500 conference phones. This issue impacts Trio 8500 systems shipped from Poly prior to May 20, 2019. Products Affected Trio 8500 units shipped from Poly warehouses prior to May 20, 2019 may be affected.
A muted Polycom HDX serial phone device cannot hear …
https://support.microsoft.com/en-us/topic/a-muted-polycom-hdx-serial-phone-device-cannot-hear-audio-from-a-remote-hdx-device-in-a-lync-conference-6c954526-3481-82dc-52e0-f00d5857ea9d
This problem occurs because the Lync Server 2010 Audio/Video Conferencing Server inadvertently enables an audio codec to support Forward Error Correction (FEC) when it processes the mute operation for device A. The Polycom HDX endpoint does not support FEC. Therefore, the Polycom HDX telephone device A cannot receive audio from the conference.
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