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How to troubleshoot if there is no sound or intermittent sound fro…
https://www.sony.com/electronics/support/articles/00023449#:~:text=How%20to%20troubleshoot%20if%20there%20is%20no%20sound,different%20Surround%20Sound%20mode.%20...%20More%20items...%20
How to troubleshoot if there is no sound or ... - Sony
https://www.sony.com/electronics/support/articles/00023449
Unplug the video source from the A/V receiver and connect the source directly to the television. If there is still a problem with the audio, continue to the next step. If connecting the source to the TV corrects the sound issue, service will be needed on the A/V receiver.
There is no sound when connected to a TV using an ... - …
https://www.sony.com/electronics/support/articles/00031135
Unplug any HDMI cables that are connected to the A/V receiver. Unplug the TV, A/V receiver and STB power cords from the AC power outlet. Let the components remain without power for approximately 5 minutes. Plug the power cords back into the AC power outlet. Power back on all of the components. Reset the A/V receiver back to factory settings.
How to troubleshoot low volume or no sound from the ... - …
https://www.sony.com/electronics/support/articles/00032243
Sony® Elevated Standard (ES) A/V receivers are not designed to allow HDMI audio to be assigned to other input names. Run the test tone function (if applicable for your model of A/V receiver). IMPORTANT: Some Sony receivers have a MicroSP setting in the speaker setup which will cause low audio level when not using Micro speakers. Ensure the speaker setting …
Help Guide | No TV sound is output from the receiver. - Sony
https://helpguide.sony.net/ha/strdh77/v1/en/contents/TP0001042874.html
When the receiver is connected with a TV compatible with Audio Return Channel, make sure the receiver is connected to an ARC-compatible HDMI input jack of the TV (refer to the supplied Startup Guide). If sound is still not output or if sound is interrupted, connect the optical digital cable (not supplied). Then, press AMP MENUand set [<HDMI>] - [CTRL HDMI] to [CTRL OFF] on …
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