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No sound in Surround and Call recordings - How to fix ...
https://support.ikeymonitor.com/hc/en-us/articles/360029526212-No-sound-in-Surround-and-Call-recordings-How-to-fix-iKeyMonitor-Android#:~:text=If%20there%20is%20no%20sound%20in%20your%20call%2Fsurround,On%20some%20devices%20it%20is%20called%20Interview%20mode.
UCCX 8 Call recording - no sound/no voice in WAV file ...
https://community.cisco.com/t5/contact-center/uccx-8-call-recording-no-sound-no-voice-in-wav-file/td-p/1731237
Hi All, In the scenario I am facing an issue with the call recoding Call recording is happening, but the files won't have sound.... blank.. All agents recoding have the same issue. Checked all most all possible, still no way using UCCX 8.0.2.11004-12 Any help or guidance much appreciate Thank...
Solved: Recorded files (on-demand recording) no sound ...
https://community.cisco.com/t5/contact-center/recorded-files-on-demand-recording-no-sound/td-p/1442025
1. Add new buttons(Start Recording and Stop Recording) on CDA using CAD. here a detail on CAD: on "Task1" button>Add>Tab: Utility Action>Action Type: Record>Action: Start. on "Task2" button>Add>Tab: Utility Action>Action Type: Record>Action: Stop. For SPAN, I don't have configure anything about SPAN. I'm using 7940, 79460 and CIPC as agent phones.
Cisco Bug: CSCus91722 - 6941 one way audio with recording ...
https://quickview.cloudapps.cisco.com/quickview/bug/CSCus91722
Symptom: No ringback ( no audio) when 6941 phones with recording enabled are getting callback call from UCCX IVR Conditions: 6941 with recording using the callback feature in UCCX IVR View Bug Details in Bug Search Tool
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