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How to Enable and Manage Client Audio Settings for the ...

    https://support.citrix.com/article/CTX121613#:~:text=To%20configure%20the%20Client%20audio%20settings%20on%20XenApp%2FXendesktop,on%2C%20or%20off%2C%20for%20the%20client%E2%80%99s%20ICA%20session.
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Fixed issues | XenApp and XenDesktop 7.15 LTSR

    https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-15-ltsr/whats-new/cumulative-update-7/fixed-issues.html
    In the session, the first device on the audio device list becomes the default. [CVADHELP-13324] In a site where XenApp and XenDesktop Version 7.15 LTSR Cumulative Update 4 runs on Microsoft Windows Server 2016, when you attempt to launch a published application, the application session might become unresponsive. This error message appears:

Audio features | XenApp and XenDesktop 7.15 LTSR

    https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-15-ltsr/multimedia/audio.html
    XenApp and XenDesktop support several alternatives for delivering softphones. Control mode. The hosted softphone simply controls a physical telephone set. In this mode, no audio traffic goes through the XenApp or XenDesktop server. HDX RealTime optimized softphone support. The media engine runs on user device, and Voice over Internet Protocol (VoIP) traffic …

Audio Stops Working in XenDesktop – Andrew.Arleo

    https://thecitrixman.wordpress.com/2013/02/13/audio-stops-working-in-a-xendesktop/
    Issue Randomly throughout the day, usually between 4-6 hours after launching a desktop session, users would report that their audio would not be working. Sometimes it would happen while they were playing sound and sometimes it would happen while no sound was being played at all (sound would be out the next time they tried).

Troubleshooting ICA Client Audio Issues - Citrix.com

    https://support.citrix.com/article/CTX443787
    If either the client machine or XenApp Server has sound capabilities disabled, then ICA audio redirection does not work. On the client operating system, verify that sound is enabled and not muted. On the server, go to Terminal Services Configuration under the Client Settings tab and verify if Audio Mapping is enabled or disabled.

How to Enable and Manage Client Audio Settings for the ...

    https://support.citrix.com/article/CTX121613
    Open the XenApp Advanced Configuration Tool. Create a policy under: Client Devices > Resources > Audio > Sound Quality. Set the Policy to Low , Medium, or High (the definitions are explained in the following section). Apply the policy. For XenApp 6.x and later on Widows Server 2008 R2, adjust the following:

Troubleshooting Audio issues in Citrix XenApp – Trentent ...

    https://theorypc.ca/2013/07/10/troubleshooting-audio-issues-in-citrix-xenapp/
    Troubleshooting Audio issues in Citrix XenApp. Troubleshooting Audio issues in Citrix XenApp. 2013-07-10 / by trententtye / in Blog, Uncategorized / No Comments. We recently ran across an issue with XenApp 6.5 where we were publishing an application that required the “Beep” but it wasn’t working. The following is the troubleshooting steps ...

Cisco/WebEx - No support for Audio/Video in XenDesktop ...

    https://discussions.citrix.com/topic/390234-ciscowebex-no-support-for-audiovideo-in-xendesktop/
    Limited support for XenDesktop 7.5 and later: No support for audio and video Is Cisco just saying that they don't want to triage WAN latency related audio/video issues, or are there actual incompatibilities between WebEx and XenDesktop virtual machines?

HDX Audio input after while stop working - XenDesktop 7.x ...

    https://discussions.citrix.com/topic/395536-hdx-audio-input-after-while-stop-working/
    HDX audio input (microphone) after while stop working. Scenario: Client side: Igel thin clients + Plantronics and Jabra usb headsets.. Virtualization (broker): XenDesktop LTSR 7.15 + NetScaler VM for users (Hosted Shared Desktop): Windows Server 2016 Everything is optimized for Call Center (VoIP), and perfect works, but after while without any rules HDX audio input …

Troubleshooting: Citrix Session Slowness - Streaming …

    https://goliathtechnologies.com/troubleshooting-citrix-session-slowness-streaming-audio-video/
    Problem: End users along with management, complain about inconsistent user experience: keyboard and mouse lag, screen pixelation and general sluggishness. The Solution: When trying to identify the root cause of a Citrix end user experience issue, you’ll want to start at the XenApp & XenDesktop session display.

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